These mistakes are so common they’re used every day without a second thought.
The worst part is you won’t even know how much they cost you in missed business!
Learn the reasons why the most common phone answering phrases are outdated and unproductive if you want to build your business brand, earn trust, promote service excellence and win over more loyal clients.
As an added bonus, you’ll also learn how to change a common email sign off to shift clients from indifference to action.
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“Common phone answering mistakes that cost your business thousands every year – are you making these mistakes?”
Common phone answering mistakes cost businesses thousands in missed opportunities every year.
Does your receptionist, your sales team, your customer service team and everyone who answers the phone in your business use the correct phone answering technique?
Inside “How to answer the phone the right way – every time!” your team will learn the correct technique for answering the phone, so the first phone call and every phone call after builds trust, promotes your brand and service excellence with clients.
Make it easier for your business to stand above your competition when your team uses the correct phone answering technique and win over loyal clients who trust your business more.
Learn the correct phone answering techniques and give your business the edge.
Gabriella Horak is an expert Facilitator, Leadership Coach and Trainer for Service Excellence.
Gabriella has helped countless organisations from ASX 100 companies to SMEs, activate potential in their teams and improve results through effective business communication and practical organisational development strategies for performance and culture.
Gabriella is dedicated to showing people how to find their EDGE and create widespread success culture.