Many things have been written about mindfulness and being aware of your thoughts, feelings, and your environment. What is mindfulness? In short, it’s the study of what’s going on in the moment – like right now.
This MOMENT is the only time you have to make choices. You choose to be positive or negative, to move forward or to dwell on the past, to see something as a challenge or an opportunity.
In a work-related context, we are often looking at what’s going on in the moment in relation to building a SuccessCulture and three areas our clients often ask us to focus on are:
When you are mindful of these 3 areas, you are assessing what is working well, what should stay the same and what can change. If you are not burying your head in the sand and can imagine that what initially looks negative can, in fact, be an opportunity then you are on your way to building a SuccessCulture – one mindful moment at a time!
Sick days, complaints, targets not being met, silo mentality, suspicion, low morale, time wasting, misunderstandings, lack of trust. These are all signs of team dysfunction.
A book I often refer to help teams recognise areas that need work is ‘The Five Dysfunctions of a Team’ by Patrick Lencioni, which digs deep on five interrelated issues that undermine the performance of a team all in some way.
Here’s a link to the book The Five Dysfunctions of a Team
And here’s an article we wrote about the 5 dysfunctions of a team and ways we recommend to counter them.
Mindful to Team Intelligence™
Mindful to Team Intelligence™ If your team is underperforming there will be a reason why. Finding out what’s really going on will take work. It almost always starts with building trust and rapport to pull out the Team Intelligence to solve problems together and achieve, together.
This article breaks down the most important values that contribute to optimal team performance aka Team Intelligence™ including communication that is honest, authentic and safe, person to person and not position to position. Communication that allows time for learning who your team members are, what drives them and what they are doing for the organisation.
Think about how you might complain to a business. What do you do if you don’t like a restaurant or a product or a service? Do you say something to help the business correct it? Fantastic if you do because feedback is invaluable. Most people are more comfortable complaining with their feet and complaining to their friends and colleagues.
Being mindful to the Buyer Journey
Being mindful to the buyer journey. If you receive a complaint step away from defensiveness or blame. Complaints are a gift, an opportunity to improve your service and relationships with your colleagues, suppliers and your customers.
Here are some great examples of highly successful organisations who are present to putting people first and making customer service the priority for their SuccessCulture.
Team members complaining?
Team members complaining? Do you have someone on your team who likes to vent? Perhaps it’s a whole team that is constantly pushing back with complaints. This too is a gift, although it may not feel like it at the time. This is an opportunity for you to help your team to break down barriers, dig deep on what really matters and build trust.
Bringing people together in safe environments where they talk not just about the work challenges (which is a symptom) but also on what they value outside of work is the first step in building trust.
What are you doing in your spare 20 minutes this lunchtime? What are you listening to in the car on the way to work? Or on the bus? What are you reading?
Are you doing what the most successful people in the world are doing to develop their success?
I work with exceptional people and dedicated leaders, (CEOs GMs, Directors), but more often than not they are so busy being busy and working in the business, they have forgotten the most important thing to the business is their development. Yes, they are learning on the job, but often they aren’t learning from others.
Apparently, the Oprah Winfrey’s, Bill Gates’ and the Phil Knight’s of our world are spending at least 1 hour a day developing themselves through reading. Warren Buffett apparently spends 5 hours a day reading and learning and not just about his industry, he’s learning about the world, he’s learning about other people and other businesses. I am not suggesting this level of dedication is for everyone but certainly they know that this formula works for greater productivity and success.
How are you choosing what you do with your time? Remember you have a choice at any moment to do something that can improve your chances of success. It might be how you communicate with others, it might be how you spend the last 10 minutes of the day preparing for the next day. It might be what you are reading in your spare time. And the great thing is that even if you can’t find the time to sit and read, most books these days are available on audio.
I recently started a Business Book Club, and many of the books we will be discussing are on Audible. Join in! We’d love to hear what you think.
Be mindful of how you are using your time. Remember small steps matter. What you do in any moment matters. And look it may not be straight away but the compounding effect of what you have learnt has got to make you a different person or to change the way you see the world or think about the world, based on what you have read (or listened to!).
Getting present to the opportunities around us and actioning them is one of the greatest lessons I have learned from the book The Slight Edge.
This is a book about practical ways to build real, long-lasting success. It’s a book that changed my life so much I named my company after it and pursued (and succeeded) in becoming the Master Facilitator of The Slight Edge.
I send out a fortnightly newsletter with single, implementable lesson on building success and SuccessCulture using many of The Slight Edge philosophies, like mindfulness – being in the moment.
Sign up here: My SuccessCulture