Vivid Property Services: Case Study


Vivid is a commercial cleaning and property specialist committed to bringing the right people with the right training and experience to every property engagement.

Each day this company has over 2,000 well-trained cleaners working in hospitals, government facilities, educational institutions, and the secure offices of some of Australia’s most prestigious companies.

Vivid recognised the need for their growing company to fine tune some of their Sales, Service and Communication Skills. They saw our 90 Minute Short, Sharp Programs as the perfect solution to this and incorporated our sessions into their quarterly company catch ups. To ensure every Vivid team member was able to attend, programs ran twice over a two day period.

The 90-minute programs included:

  • Customer Service Excellence
  • Handling Challenging Customers
  • Sales Success
  • Vivid Property Services Used

     
     
    • Gabby worked with us to design a training seminar for our business leaders. Gabby was authentic and the training was delivered in a way that was well suited to the group. Gabby's use of examples and "hacks" gave the participants easy actions to implement immediately and we did so the very next day.  
      Michelle MacKrell | General Manager Human Resources
      Adelaide Brighton
    • The team at What's Your Edge? are best described as: a highly effective, results-driven, 'heart centered' well-oiled machine and as such I have continued to work with them for many years. The team has a unique ability to carefully understand business problems and effectively deliver sustainable solutions addressing various capabilities, presenting a learning and development offer that is pitched exactly to the audience.
      Sarah Delbosc | Learning and Development Lead
      PwC Australia
    • I had the pleasure of Gab presenting for a company workshop. She is a very enthusiastic facilitator, speaks with great passion and had the whole room engaged throughout the day. She managed to simplify complex theories with easy to follow practices. At the end of the day walking out the room felt refreshed, armed with tips and tricks to run my work-life efficiently. I look forward to some more of Gab's coaching.
      Diana Goghova | Product & Portfolio Management.
      Amadeus IT Pacific

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